For Consumers
Questions About Your Account
Buying Tickets or Questions about tickets you've bought
- ★ Why do I have to provide my email address?
- ★ Will the event have door sales?
- ★ I'm getting an error using my credit card. What do I do?
- ★ I can’t find my tickets. What should I do?
- ★ Can I get a refund for my tickets?
- I lost property at an Eventfinda ticketed event – how can I get it back?
For Event Promoters
Listing Your Event and Managing Your Listings
- ★ How do I list my event on Eventfinda?
- ★ Is it really free to list an event?
- ★ Why was my event declined?
- ★ How do I edit my event listing?
- ★ How do I edit my venue listing?
- How do I flag my event as cancelled, postponed or sold out?
Selling Tickets To Your Event
- ★ How does Eventfinda Ticketing work?
- ★ How do I set up ticketing for my event?
- ★ Can I get ticketing funds before my event takes place?
- How much does it cost to send complimentary tickets?
- When do ticket sales cut off and how do I manage the door or gate entry?
- How do I set up Promo Codes for discounts for my tickets?