What is Booking Protect?
Booking Protect is a third party refund protection. It is an optional service offered to customers at the time of booking. Purchasing refund protection through Booking Protect allows you to request a full refund in the unfortunate event that you cannot attend due to any of their predefined covered circumstances. The fee is 6.5% per ticket. Please see attached the policy wording for Booking Protect.
How do I apply for a refund?
Please follow the link to claim for your refund, https://refund.bookingprotect.com
Eventfinda refunded my ticket. Why didn't I get the ticket protection refunded as well?
Since Booking Protect is a third party, the fees get sent directly to them so we do not have access to those funds.