I'm getting an error using my credit card. What do I do?

The most common problem is that there may be a problem with your credit card.

In this case, you must contact your bank — unfortunately we cannot solve this problem for you, or provide advice on what the problem may be.

If you are receiving a ‘Do not honour’ or similar message when trying to make your ticket purchase, you will need to get in touch with your bank to see what may be happening with your credit card.

These are generally automatically generated by your bank, and displayed on the Eventfinda website during the transaction process.

Eventfinda has no control over these messages, and while we would love to help, it is best you contact the bank yourself.

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